FAQs


Shipping: 

Do you offer Pick-up options?

Yes we do! Pick up options are available upon request. Please contact us before placing an order. We are located near the Ferntree Gully Area (Melbourne, Victoria)

What countries do we ship too? 

We are a proud Australia brand and are currently only shipping within Australia. 

Can I select a delivery date? 

Sadly, due to our shipping methods we cannot guarantee exact shipping days. Pick up option is available if you need a specific date or time. 

Do you deliver to PO boxes?

Sadly, we cannot ship to PO boxes or parcel lockers. 

How long will my order take?

 Once your order has been hand picked by us we will send out as soon as possible. Standard shipping may take between 3-10 business days within Australia. Express shipping may take between 2-4 business days within Australia. However, we cannot guarantee that your delivery will arrive within these time frames. We will do our best for you.

Custom Orders:

How do custom orders work?

We understand everyone is different and have different tastes. Which is why we do what we do! We love creating custom orders for you. Please contact us if you want a custom order and we will email you with our custom form and we can start working our magic. 
*Please note custom order will take longer to create and send as they will be handpicked and selected for your needs. 

 

General Questions: 

Do we offer Afterpay?

Yes we do! 

How much are the boxes? 

Our boxes vary in price. Please see individual pricing 

Our custom boxes will vary in price. 

We want to work with you

Yay! We are always looking for Australian businesses to work with. If you want your products in our boxes please get in contact with us! Does not matter how big or small your business is we want to hear from you. The only condition we have is that you are a truly proud Australia or New Zealand business.